For Food Distributors

Order Fulfillment Software That Starts With Clean Orders.

Pick and pack tools assume the order is right. This order fulfillment software starts one step earlier: the kitchens and stores on your routes speak each order into the VOS mobile app and choose from their own order guide. Your warehouse gets a confirmed, timestamped order, so fewer wrong items go out.
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See how it works
VoiceOrder app ordering screen
24/7

ordering, even long after you close

20-30 Min

saved on each order vs taking it by phone

Same Day

is when most of your accounts start ordering

Sound Familiar?

Your team can't start picking until someone types it in.

Orders arrive by phone, text, email, and voicemail, and every customer says things a little differently. Most mornings, it goes like this:
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"Our mornings start with a pile of voicemails"

Someone sits there each morning playing them back and typing them up. That time is gone before a single case moves, and every retyped line is a chance for a mistake.
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"We picked the wrong size again"

The order said "a case of tomatoes" and nobody knew which pack. Now it's on the truck, it's wrong, and you're eating a credit plus a second trip.
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"Customers order when we're closed"

Chefs are ready to order at 11pm, after service. If your only intake is a phone line during business hours, that order waits for a morning call, and your team has less time to pick it before the truck leaves.
Built for Food Distributors

Order fulfillment software for food service, not parcels

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Clean Orders

Every line is a real item from your catalog.

Customers order from a guide made for that account alone: the items they buy, at your prices, tied to your SKUs. No one has to guess which pack size they meant. Order accuracy starts before the order reaches you, so picking does not wait on a call to the customer.
Your SKU and your price on each line
No handwriting to read and no voicemail to replay
Order number, date, timestamp and who placed it
Each line chosen from that account's guide, not written from memory
See how order guides stay current
One Channel

One app for every account, not multi channel order fulfillment software.

Calls, texts, emails and voicemails each need someone to sort them out. VOS gives your customers one place to order instead, and they can talk through the order in the app at any hour. App orders all come to your team in one format, so the pick line works from one set of orders, not four inboxes.
Voice ordering from anywhere in the kitchen
Orders arrive 24/7, including nights and weekends
Your accounts order in the same app, on an iPhone or Android phone
An order fulfillment tool for the ordering step, instead of a phone, an inbox and a notepad
See how VOS receives orders
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Confirm First

Orders get checked before your team sees them.

The customer looks the order over before it goes, then VOS digitizes and confirms it. More mistakes get caught at the order stage, not at the store door. What lands on your pick line has already been checked by the customer who sent it.
Customers review every line before they hit send
The customer gets a confirmation, your team gets the order
Confirmation pops up on their phone as a text or app alert
Trackable in VOS from placement through to fulfillment
Track an order after it is placed
Right-Sized

Order fulfillment software for small business distributors.

Clean orders should not take a warehouse system and a months-long rollout. VOS suits distributors who work lean, and you do not need in-house IT staff to run it. It is an order fulfillment platform for the part of the job that comes first: getting each order right. It fits the way you work today and sends each app order in the form your office already handles.
Email attachments in Excel, Word or PDF, or EDI, API and QuickBooks
Office staff keep the tools they know
Your routes and delivery days stay as they are
No IT project, and no waiting a quarter to start
Talk to us about your setup
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Also Built In

What your team and your customers get with VOS.

Your customers get the app. Your team gets clean orders and one place to manage every account.
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Auto-Saved Orders

A chef called away mid-order loses nothing. The order saves itself, and they finish where they left off.
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Orders to the Right Inbox

Send each order by email to a sales rep or your purchasing team, so it reaches the people who act on it.
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Stock-Aware Catalog

As stock rises and falls, your catalog updates to match, so there are fewer stockout surprises and fewer late substitutions.
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Cutoff Timestamps

Each order carries the exact time it was placed, so it is clear whether it made your cutoff.
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Time Back for Sales Reps

Reps take fewer orders over the phone, and each order saves 20-30 minutes. That time goes back into selling.
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Cleaner DSD Deliveries

DSD drivers load from confirmed orders, so fewer stops get the wrong product.
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Full Order History

Look back through any account's past orders, so a disputed line or a credit is quick to sort out.
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Admin Platform

Change what each order guide lists and keep customer accounts up to date, from one place.
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Promos Sent to Their Phones

Tell your accounts about specials with a push alert or a text message.

See what your morning looks like when orders arrive confirmed, not on voicemail

The demo takes 20 minutes. We walk you through order guides, the confirmation step and delivery formats, and show how they fit a setup like yours.
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Simple Setup

From order guides to clean orders in three steps

No IT project and nothing to tear out. Three steps, and your customers can skip the voicemail and order in the app.
1

You hand over your order guides

Send us the guide for each customer. We load it into VOS with your prices and SKUs, so orders match real items from the start.
2

We set up your accounts

Each account gets access to the iOS or Android app, and most send a first order on day one.
3

Orders land with your team

Each one shows up confirmed, with a timestamp, ready to pick and load the way your warehouse always has.

"I used to spend hours every week ordering food. Now it's simple, super easy, and I have free time to spend on other aspects of my restaurant."

Tony Luna | Owner-Chef, Prairie Moon
Delivery Formats

Orders go out in the formats distributors already use

Each order leaves VOS as an email with a PDF, Excel or Word file, an EDI or API feed, or a QuickBooks entry. No one has to switch software to receive it.
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Email

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PDF, Excel, Word

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QuickBooks

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EDI

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API Direct

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iOS App

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Android App

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Web Admin

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Distributor Platforms

Why VoiceOrder Solutions

Built for the food trade.
Not repurposed warehouse software.

Warehouse tools run the inside of your building. As order fulfillment software, VOS handles the step before that: getting a clean order from your customer. Here's how they compare.

Feature

VoiceOrder Solutions

Warehouse / WMS Tool

Phone + Email + Fax

Voice ordering app on iPhone and Android
Orders arrive digitized, not as voicemails
Varies
A separate order guide for every account, on your SKUs
Manual
Catalog moves with your stock
Varies
Manual
Customer checks each line before sending
Varies
If a rep reads it back
Accepts orders 24/7
Varies
Voicemail or inbox
Sends orders the way your system takes them
Varies
Runs alongside your current setup
Varies
Pick paths, bins and shipping labels
Not a WMS
Setup time
A day or two for most
Weeks to months
None needed
Book a Free Demo
FAQ

Common questions about fulfilling orders with VOS

Does VOS replace the systems I already run?
No. VOS is order fulfillment software for the step where orders come in, so you keep your customers, routes, and back-office systems, including your ERP or accounting software. App orders reach you as an emailed file, a QuickBooks entry, or an EDI or API feed, whichever suits your setup.
What is order fulfillment software, and which part does VOS cover?
It covers every step from the moment a customer places an order until it is delivered: taking the order in, picking, packing and loading the truck. Most of these tools focus on the warehouse steps. VOS covers the first step, so the order your team picks from is clear, checked and timestamped.
Is VOS ecommerce order fulfillment software?
No. VOS is built for business-to-business food supply, where the kitchens and shops you supply order from you on their accounts. It does not run an online store, sync marketplace listings, take consumer payments, compare carrier rates or process returns. If you ship parcels to online shoppers, an ecommerce fulfillment tool is the better fit.
Is VOS warehouse order fulfillment software?
No. VOS is not a warehouse management system. It does not handle bin locations, pick paths, barcode scanning, packing, or shipping labels. What it does is make sure each order reaching your warehouse is clear, already reviewed by the customer and stamped with the time, so your pick process runs on good information instead of a voicemail.
How do orders get into my system?
Tell us the format you want and VOS sends every order that way: a PDF, Excel or Word attachment by email, EDI, QuickBooks, or the API, which can connect to your ERP or other business software. Choose one of the last three and no one on your team retypes the order. Your customers never see any of that. They just place an order.
What does my team see when an order comes in?
Each order that comes through the app shows its order number, the time it arrived, and who sent it. Every line is an item from that account's order guide, at your price and tied to your SKU, so your team can start filling it without a call back to check.
Can a small food distributor use VOS?
Yes. Small to mid-size independent and DSD food distributors are the core fit, especially if most of your orders still come by phone, voicemail or text. You do not need a WMS or an IT department to run VOS, and pricing is quoted on request.
How quickly can I start using VOS?
Most distributors are ready to go within 24 to 48 hours, with no IT project. You pass along the guide for every customer, our team loads each one into VOS, and your accounts get access. Customers usually start ordering in the app that same day.

Ready to stop typing up voicemail orders every morning?

Let your customers order any time, and give your warehouse clean orders to pick from.
Book a Free Demo