Not a NetSuite Alternative: Keep NetSuite, Add Voice Ordering

One App Beside NetSuite

NetSuite plus VoiceOrder Solutions.
Your books stay in NetSuite.

VoiceOrder Solutions changes one thing for you: how a kitchen's order begins. If you searched for a NetSuite alternative, note what stays: NetSuite still runs the money, the stock and the warehouse, so those rows read the same in both columns. Each product is sold and supported on its own, with no link built in.

Feature

NetSuite + VoiceOrder Solutions

NetSuite on its own

Accounting, receivables and multi-entity finance

Kitchens order by talking, then confirm each line

Typed into NetSuite's web store

Lot tracing and recalls

Accounts who used to call send a numbered order

Taken by phone, then keyed in by your team

Online reordering in the add-on store

Demand planning and replenishment rules

Ordering from a customer app, with no extra NetSuite module

Online ordering needs the web store module

Warehouse picking and mobile scanning

Customer-segment catalogs and negotiated prices in the store

Book a Free Demo

Why Teams Compare

Why distributors look up a NetSuite competitor

Many distributors who search for a NetSuite alternative are not trying to leave NetSuite. What they want is fewer calls to key in, and NetSuite's own answer to that is a web store sold as an add-on module.

Many sales orders still start as a call

NetSuite is strong at everything after a sales order exists. Before that, a chef calls, texts or leaves a voicemail, and somebody at your desk types it into NetSuite by hand.

Online ordering is one more module to license

NetSuite sells its web store for trade customers as an add-on, licensed on top of your platform, modules and users. You set it up and keep it running, and it only helps with the kitchens that log in.

The store asks a chef to search and type

In NetSuite's store, a kitchen reorders from past purchases or enters item codes in a list. That suits someone sitting at a desk. A chef checking the cooler with a phone in hand is more likely to call your office.

What You Get

Why this is not a NetSuite alternative: one new way for kitchens to order

Voice Ordering

Whatever is short in the walk-in becomes lines a kitchen checks

A chef walks the cooler and says what is short. The app lays it out as lines from that kitchen's own guide, they correct anything off, and they send it. No web store to sign in to, no search box, no call to your office.

The kitchen's buyer reviews each line before sending

Takes an order at 2 a.m. as readily as at noon

Saves 20 to 30 minutes compared with the same order by phone

Called away mid-order? The app keeps it until they return

How order capture works

Order Guides

Each account's guide, taken from an export

Send us a spreadsheet of what each account buys. We load those items under your item codes at the price you set for that account. Your full item list is still kept in NetSuite, and you update each guide in our admin platform.

A kitchen sees only its own lines

You decide prices and what goes in each guide

One edit to a guide carries into every order after it

Setup adds no SuiteApp, script or NetSuite module

Keeping guides current

Delivery Formats

Delivered by email file, EDI or the API

A finished order goes out as an email with a PDF, Excel or Word file, or travels over the API, over EDI, or into QuickBooks. You choose the format. An emailed file still gets entered by your team, but from lines the kitchen already checked. Over EDI or the API it can go straight in if your NetSuite setup accepts it that way, and the demo shows whether it does.

Sent to a rep or to a shared orders inbox

Over EDI or the API, when your setup takes it, nobody retypes it

Fulfillment, invoicing and delivery carry on as before

Nothing has to be switched off to start

What an order looks like

Inventory Visibility

Stock levels beside the orders coming in

VoiceOrder Solutions carries real-time inventory visibility tied to order activity. It does not replace your stock system: that stays in charge, and a demo shows how the levels connect.

The catalog keeps up as stock levels change

Fewer stockout surprises when a big order lands late

Stock numbers come from the system you count with today

Lots, counts and replenishment remain NetSuite's job

More on stock visibility

Getting Started

Three steps, with NetSuite left as it is

It starts with one export from NetSuite. We turn it into a guide for each account, and the kitchens take it from there.

Pull an item list out of NetSuite

A saved search exported to a spreadsheet is usually all we need. It gives us each account's items and prices under your own codes.

Every account gets its own guide

We build each guide and open the account, and the kitchen installs the app. Most place a first order the same day.

Your desk gets a ready order

Each order arrives already checked by the customer, numbered and timed, in the format you chose.

Side By Side

What stays in NetSuite, and what the app adds

This is not an alternative to NetSuite. The app covers the moment a kitchen puts its order together, and NetSuite takes over once that order lands at your desk.

NetSuite remains the system of record

NetSuite holds your customers, stock and invoices. What we hold is the guide for each kitchen, priced and kept up to date by you, and the orders placed through our app.

Kitchens already ordering online carry on

If some accounts already use the NetSuite store, leave them there. The app is meant for the kitchens that keep phoning. An order phoned to your office gets no number from us; only the ones sent from the app do.

Getting started adds nothing to your NetSuite license

NetSuite's license grows with each module you add, and online ordering for customers is one of them. Starting with us adds no NetSuite module and no NetSuite user. Whether EDI or the API comes later is a question for the demo. We send our own quote, separate from NetSuite's.

Watch one order get spoken and sent, then ask how it would reach NetSuite

In 20 minutes, we speak one order into the app, change a line, then send it. Then we show the formats it could arrive in at your NetSuite desk.

Book a Free Demo

FAQ

What NetSuite users ask us

Do we need a NetSuite alternative to take voice orders from kitchens?

No. NetSuite carries on running your business, and the store can stay for the accounts that use it. What we add is an app for your phone-ordering kitchens: they say what they need, review it and send it, with no new NetSuite module.

Is VoiceOrder Solutions better than NetSuite?

At one job, yes: getting an order out of a kitchen that will not sign in to any website, with each line looked over first. NetSuite does far more than we do, which is why we sit beside it rather than in its place.

NetSuite already sells a store. Why would we want an app too?

Keep the store for anyone who already orders there. It is built for finding items and typing quantities. Our app is for kitchens that find saying what they need easier than looking each item up.

NetSuite partners sell voice tools. How is this different?

Several partners do, mostly for sales reps, or for turning voice notes and calls into sales orders. Our app is in the customer's hands instead: the kitchen orders out loud, then checks each line before it is sent to you.

Will someone still have to type these orders into NetSuite?

These are two products with nothing joining them out of the box, and neither of us gives support for the other's software. Through EDI or the API, NetSuite may accept the order without anyone retyping it, if your account is set up for that; we check it with you in the demo. By email, it is a file the kitchen reviewed before sending, and someone on your side keys it in from that file rather than from a call or a voicemail.

Will setting this up touch our NetSuite account?

Getting started needs no NetSuite login and installs nothing: we work from a spreadsheet you export, and your scripts, roles and release schedule stay as they are. If you later want orders sent by EDI or the API, we go through what that takes for you in the demo.

How long does it take, and what does it cost?

Setup takes 24 to 48 hours for most distributors, with nothing changed inside NetSuite. Neither company publishes prices, so both are quoted: NetSuite's license and ours. A NetSuite replacement, or any NetSuite alternative that takes over the ERP, moves your finance, stock and warehouse at once. Changing how kitchens send orders is a job of a different size.

Where do the NetSuite details on this page come from?

From netsuite.com and NetSuite's own help pages, read on 9 November 2026: the distribution and food pages, the online store's reorder tools, the AI assistant and the licensing model, plus NetSuite partners' own pages on voice ordering. They publish no prices, so this page states none. If any of it is out of date now, tell us and we will correct it.

Not A NetSuite Alternative: Ordering Without Another Module

Saved per order once a kitchen stops phoning

App ordering, including hours your desk is closed

Gets most distributors live

NetSuite plus VoiceOrder Solutions.
Your books stay in NetSuite.

Feature

NetSuite + VoiceOrder Solutions

NetSuite on its own